Privacy Policy

Introduction and Our Commitment

feronaliqest ("we," "us," or "our") operates as a comprehensive financial research platform, providing educational resources and analytical tools to help individuals understand complex financial markets. We're headquartered at 25 Upton St, Bundall QLD 4217, Australia, and we take your privacy seriously.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feronaliqest.com or use our services. We've designed this policy to be clear and comprehensive, helping you make informed decisions about your personal data.

Information We Collect

Personal Information You Provide

When you interact with our platform, we may collect various types of information that you voluntarily provide to us:

Automatically Collected Information

We automatically collect certain information about your device and how you interact with our website:

• IP address, browser type and version, operating system, and device identifiers
• Pages visited, time spent on pages, links clicked, and navigation patterns
• Referring website information and search terms used to find our site
• Technical data like screen resolution, time zone, and language preferences

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.

How We Use Your Information

We use collected information for several legitimate business purposes, always in accordance with applicable privacy laws:

• Creating and managing your account, processing registrations, and providing customer support
• Sending educational content, research updates, and platform notifications you've subscribed to receive
• Analyzing user behavior to improve website functionality, content quality, and user experience
• Conducting research and analytics to understand market trends and user preferences
• Ensuring platform security, preventing fraud, and protecting against unauthorized access
• Complying with legal obligations, resolving disputes, and enforcing our terms of service

Marketing Communications

With your consent, we may send promotional emails about new research publications, educational webinars, or platform updates. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, or provide analytics. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, court order, or regulatory request. We'll also share information if necessary to protect our rights, property, or safety, or that of our users or others, including fraud prevention and security investigations.

Business Transfers

If feronaliqest undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We'll provide notice before your information becomes subject to a different privacy policy.

Your Privacy Rights

Under Australian privacy law and international frameworks, you have several important rights regarding your personal information:

• Correction: Request corrections to inaccurate or incomplete personal information
• Deletion: Ask us to delete your personal information, subject to legal retention requirements
• Restriction: Request limits on how we process your information in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing purposes
• Withdrawal of Consent: Revoke consent for specific processing activities where consent was the legal basis

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to requests within 30 days and verify your identity before processing any request. There's no charge for most requests, though we may apply a reasonable fee for excessive or repetitive requests.

Complaint Process

If you have concerns about how we handle your personal information, please contact us first. If you're not satisfied with our response, you can lodge a complaint with the Australian Privacy Commissioner or your local data protection authority.

Data Security and Retention

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls limiting staff access to personal information on a need-to-know basis
• Secure data centers with physical and environmental protections
• Regular backup procedures and disaster recovery planning

Data Retention Periods

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Account information is typically retained for seven years after account closure, while website analytics data is retained for 26 months. Marketing communication records are kept for three years or until you unsubscribe.

When personal information is no longer needed, we securely delete or anonymize it according to our data retention schedule and applicable legal requirements.

International Data Transfers

As a global platform, we may transfer your personal information to countries outside Australia for processing and storage. When we do this, we ensure appropriate safeguards are in place:

• Transfers to countries with adequate privacy protections as recognized by Australian authorities
• Standard contractual clauses with service providers to ensure equivalent protection
• Regular monitoring of international data processing arrangements

We maintain records of all international transfers and can provide details upon request. Your rights regarding personal information remain the same regardless of where it's processed.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or administrative changes, may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you don't agree with changes, you can close your account or stop using our services.